Pediatric Medical Care in New Braunfels, TX 78130
Pediatrics • New Braunfels, TX
Ratings by platform
- ABCD Pediatrics (Birdeye/Google): 4.4 out of 5 stars (215 reviews)
- MD Kids Pediatrics Annex (Birdeye/Google): 4.7 out of 5 stars (120 reviews)
- 1816 Pediatrics (Birdeye/Google): 5.0 out of 5 stars (97 reviews)
- Dr. Timothy Owens, MD (Healthgrades): 4.2 out of 5 stars (5 reviews)
- Dr. Sarah Rieger, MD (Healthgrades): 3.4 out of 5 stars (5 reviews)
What patients say
Patients praise
- Highly compassionate and attentive medical providers who take time to listen to patient concerns
- Friendly and welcoming staff in clinical/nursing roles
- Consistent availability of same-day or urgent appointments for sick visits
- Positive experiences with child-friendly office environments, including toys and games for waiting children
- Long-term trust and continuity of care with established practices and providers
Common complaints
- Challenges with administrative and front office staff, including helpfulness and communication issues
- Occasional long wait times for appointments or during office visits
- Issues with phone accessibility, such as long hold times or difficulty reaching staff for scheduling
- Rare but specific complaints regarding billing processes or professional conduct during interactions
In patients' words
"Dr. Guerra is always very good with my boys. He listens to my concerns and takes me seriously. Everyone that works there is very friendly and professional."
— 1816 Pediatrics review"The receptionist was not helpful at all. Could not figure out had to charge my card and kept telling me that my card declined... just ridiculous that my baby had to wait for money."
— ABCD Pediatrics review"Many parents commend the compassionate and attentive care provided by providers... The front office staff consistently receives praise for being welcoming, efficient, and friendly."
— New Braunfels Pediatric Associates at Common Street review summaryMore clinics in New Braunfels
New Braunfels
Patients praise: High percentage of patient recommendations (e.g., 77%-80% for major hospitals) · Effective therapy and nursing teams for recovery.
Austin Heart New Braunfels
Patients praise: Physicians are frequently described as knowledgeable, caring, and great listeners · Staff are often characterized as friendly and professional.
Lonestar Medical: Family Medicine: New Braunfels, TX
Patients praise: Professional and knowledgeable physicians and nurse practitioners · Attentive, friendly, and helpful staff.
New Braunfels Orthopaedic Surgery & Sports Medicine: Orthopedic ...
Patients praise: High level of professional and knowledgeable care from doctors · Friendly, helpful, and personable office staff.
Orthopedic & Sports Medicine Institute of New Braunfels ...
Patients praise: High patient satisfaction with orthopedic surgeons, citing professional, knowledgeable, and compassionate care · Appreciation for effective surgical outcomes, such as successful joint replacements and pain relief.
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