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Legend Oaks Healthcare and Rehabilitation of New Braunfels ...

Inpatient RehabilitationNew Braunfels, TX

★★★★☆3.8/50 reviews across 2 platforms

Ratings by platform

  • NursingHomeDatabase.com / CMS: 3/5 stars (CMS Overall Rating)
  • SeniorCare.com: 4.5/5.0 stars

What patients say

Patients praise

  • Praise for specific nursing and rehabilitation staff members
  • Positive feedback regarding therapy services
  • Generally clean facility environment reported by some families

Common complaints

  • Concerns regarding administrative follow-through and responsiveness
  • Reports of neglect and poor communication with families
  • Documentation of federal health inspection deficiencies
  • History of substantiated complaints and penalties
  • Lower staffing ratings compared to national averages

In patients' words

"As for any of the office staff I give them a 2 they are a joke. They don't follow through on phone calls or return phone calls for that matter."

SeniorCare.com

"Legend Oaks Healthcare and Rehabilitation of New Braunfels was OK. The care that mother received was average. There were some CNAS and nurses that were really ..."

Caring.com

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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