New Berlin Clinic - Children's Wisconsin
Gastroenterology • New Berlin, WI
Ratings by platform
- Solv Health (Urgent Care): 3.0 out of 5 (3 reviews on Solv)
- Recovery.com (Psychiatry/Behavioral Medicine): 3.3 out of 5 (58 reviews)
What patients say
Patients praise
- Professional, knowledgeable, and caring pediatricians/doctors
- Child-friendly and modern facility environment
- Good quality of medical care in many instances
- Convenient on-site services like pharmacies
Common complaints
- Inconsistent or disorganized front-desk/reception staff
- Long and inaccurate wait times for appointments and urgent care
- Difficulties with clinic entry (e.g., non-working call buttons)
- Concerns regarding communication, appointment scheduling, and perceived lack of thorough diagnosis in some specialty visits
In patients' words
"They explain everything to our children to make them feel as comfortable as possible."
— A-Better-Place review"The medical service was great. However, the major issue is getting in. The call button doesn't really work and even if someone answers the phone, no one comes to open the door."
— Solv review"The Nurses and our primary care ARE AMAZING!!! The Front reception on the other hand, seem to be disorganized, not knowledgeable."
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