New Berlin Clinic - Children's Wisconsin
Ear, Nose and Throat • New Berlin, WI
Ratings by platform
- Children's Wisconsin official provider page: 4.9/5 overall average rating for specific providers (e.g., Dr. Barry J. Pelz) (41 reviews for specific provider)
What patients say
Patients praise
- Highly rated, professional, and knowledgeable medical providers and specialists
- Friendly and caring nursing and support staff
- Modern and clean facility environment noted by some patients
- Effective care, particularly in specialty areas like allergy and sleep studies
Common complaints
- Inconsistent front desk and check-in experiences, including long wait times and issues with online registration
- Occasional concerns regarding equipment maintenance or facility cleanliness
- Some reports of dissatisfaction with diagnostic processes or communication of care plans
- Difficulties with phone-based scheduling or accessibility
In patients' words
"Dr. Pelz and the entire allergy team are the very best in their field. They lead with kindness and empathy while also having vast expertise to work from."
— Children's Wisconsin official provider page (11/22/2025)"Sleep Study- Staff was Awesome! ... The room was Perfect! Bringing pillow and blanket from home helped for more at home feel."
— a-better-place.com review"The front desk staff is friendly and courteous each visit. The nurses are just as superb. The facility itself is cheery, clean and modern."
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