Moreland ENT: Ear Nose and Throat Waukesha WI
Ear, Nose and Throat • New Berlin, WI
Ratings by platform
- Healthy Hearing: 3.67 out of 5 stars (3 reviews (Healthy Hearing))
What patients say
Patients praise
- High-quality and professional medical care from physicians
- Helpful and excellent hearing services providers
- Timely and exceptional service experiences reported by some patients
Common complaints
- Rudeness or poor customer service from front office/reception staff
- Complaints regarding unexpected medical billing practices
- Lack of willingness to provide minor assistance without a fee
In patients' words
"If you don't want to receive unexpected bills, do not go to office. The front desk and reception are rude. I'm still waiting for the billing department to call me back to set up a payment plan for..."
— Yelp user review (via MapQuest)"I had good service when I came in for my hearing aid. So when my 92 year old dad came from Texas and was having some trouble....I called for 5 min. Of someone's time to see if his volume control button was broke or battery's wiped out at the airport, and no one would help unless he had 80 dollars!! So thank you!"
— Healthy Hearing user review"Dr Kass is the consummate professional and seeing him was a pleasure. However, his front office staff is very..."
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