Baptist Health Primary Care – New Albany I
Primary Care • New Albany, IN
Ratings by platform
- Birdeye: 3.6 out of 5 (7 reviews)
- Baptist Health official provider page (Janet K. Hollis): 4.9 out of 5 (190 ratings)
- Baptist Health official provider page (Jessica Lea Lewis): 4.8 out of 5 (111 ratings)
What patients say
Patients praise
- providers who are described as thorough, attentive, and good listeners
- efficient and friendly office staff in some instances
- high numerical patient satisfaction ratings for specific individual providers (e.g., 4.8/5)
Common complaints
- concerns about provider bedside manner or dismissiveness
- reports of misdiagnosis or failure to order necessary tests
- frustration regarding physician availability or refusal to accept new patients
- complaints about administrative processes and patient dismissal after filing grievances
In patients' words
"She takes her time and listens, she explained to your understanding, she genuinely concerned about you... She is a 5 star to me and my husband."
— Healthgrades user review for Janet Hollis, NP"my dr retired... and the dr who was supposed to take over for him, dr bicker, refused to take me as a patient when i needed serious medical help."
— Birdeye user review for Baptist Health Medical Group Primary Care"Janet misdiagosed FIVE fractures in my husbands back as sciatica and sent him home to do yoga instead of ordering an MRI... She misdiagosed pneumonia as the common cold."
— Healthgrades user review for Janet Hollis, NPMore clinics in New Albany
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