The James Outpatient Care New Albany | OSUCCC
Oncology • New Albany, IN
Ratings by platform
- Birdeye (aggregating Google reviews): 4.9/5 (72 reviews)
What patients say
Patients praise
- Staff professionalism, kindness, and empathy
- Thorough and clear communication from doctors
- Efficient, well-organized, and quick check-in/service experiences
- Clean, modern, and welcoming facility environment
- Convenient location, ample parking, and available valet services
Common complaints
- Complexity in navigating the facility to locate specific offices
- Occasional waiting times
In patients' words
"The James team always has my best interests for my care. Dr. Potter was very thorough and put me at ease."
— Birdeye (Reviewer)"I have total confidence in the doctors--they explain everything clearly and do not appear 'rushed'. Scheduling is quick and convenient. Staff are friendly and helpful."
— Birdeye (Reviewer)"Patients frequently praise the professionalism and friendliness of the personnel, noting prompt assistance at registration and courteous interactions."
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