New Albany Dentist - Charlestown Road Dental - Dentist New ...
Dentistry • New Albany, IN
Ratings by platform
- Birdeye: 4.5/5 (318 reviews (Birdeye))
- Yelp: Not explicitly stated as an average, limited reviews (14 reviews)
What patients say
Patients praise
- Friendly, warm, and caring staff
- Praise for specific dentists, particularly Dr. Watts and Dr. Mason
- Thorough explanations of treatment plans
- Positive experiences with painless procedures such as extractions and root canals
Common complaints
- Issues with communication and technical questions responsiveness
- Difficulty scheduling urgent care or emergency appointments
- Reports of long wait times or poor office coordination
In patients' words
"Dr. E and his staff are awesome the last 2x I've been there and today was 3rd time my first root canal was better than I expected him and alma did great job making me feel at ease and getting me thru it."
— Birdeye user review"He's so good and will spend as long as it takes to get it just right. I won't lie I was considering finding a new dentist but I'll always go to him."
— Patient testimonial regarding Dr. Watts"If it were possible I would rate this ZERO stars. I do not recommend this facility, largely due to a refusal to properly communicate with patients."
— Negative user review regarding communication issuesMore clinics in New Albany
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