Freeman Neosho Hospital - Freeman Neosho Rehab Center
Speech Therapy • Neosho, MO
Ratings by platform
- CMS HCAHPS (reported via Momentary Labs): 4 out of 5 stars (136 patient surveys)
- Yelp: 1 out of 5 stars (based on 5 reviews) (5)
What patients say
Patients praise
- Strong communication from nursing and medical staff (frequently rated above national averages)
- High willingness among patients to recommend the facility (often reported around 82%)
- Effective discharge information provision
- Generally efficient care transition processes
Common complaints
- Long wait times in the Emergency Room
- Perceived unprofessional or rude behavior by some medical and nursing staff
- Concerns regarding diagnostic thoroughness and patient treatment protocols
- Issues with the billing and insurance processing system
In patients' words
"I was in there the other day that didn't feel good doctor was very nice one of their nurses in Black on Saturday was very rude to me and I do not appreciate it... patients shouldn't have to put up with doctors and nurses mouths either."
— LocalityBiz review"I only select 1star because ZERO star is not an option. 3+ hours in the ER with severe pain and never got seen!"
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