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Mercy Family Medicine

Family Medicine • Neosho, MO

★★★★★4.7/5480 reviews across 2 platforms

Ratings by platform

  • Birdeye (Mercy Clinic-Neosho): 3.6/5 (50 reviews)
  • Mercy Clinic patient survey (for Dr. Brian Lee Smith): 4.8/5 (430 reviews)

What patients say

Patients praise

  • friendly and helpful staff
  • timely care and diagnostics
  • providers who listen to patient concerns
  • trustworthy medical decisions

Common complaints

  • some negative experiences regarding wait times or communication occasionally noted in general clinic reviews

In patients' words

"We've actually been very pleased with our visits here. They are timely and we were diagnosed correctly as confirmed by specialists. Super friendly staff."

— Birdeye review

"Ashden is very sweet and listens to me."

— Mercy patient comment for Ashden Nichole Smith, FNP

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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