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Freeman Neosho Hospital - Freeman Neosho Rehab Center

Occupational TherapyNeosho, MO

★★★★☆3.9/5141 reviews across 2 platforms

Ratings by platform

  • CMS HCAHPS (Patient Experience Survey): 4 out of 5 stars (136 surveys)
  • Yelp: 1 out of 5 stars (based on 5 reviews) (5)

What patients say

Patients praise

  • High rate of patient recommendation (approx. 82-94%)
  • Strong doctor and nurse communication scores relative to national averages
  • Effective staff responsiveness for patient needs

Common complaints

  • Long emergency room wait times
  • Perceived lack of staff compassion or empathy
  • Reports of unprofessional or rude staff behavior
  • Concerns regarding medical judgment and communication

In patients' words

"3+ hours in the ER with severe pain and never got seen!"

Yelp reviewer

"...one of their nurses in Black on Saturday was very rude to me and I do not appreciate it... patients shouldn't have to put up with doctors and nurses mouths either."

LocalityBiz reviewer

"82.0% indicating they would definitely recommend the facility and 83.0% rating their experience a 9 or 10."

CMS HCAHPS data aggregate

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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