Freeman Neosho Hospital - Neosho Area Chamber of Commerce
Emergency Medicine • Neosho, MO
Ratings by platform
- Momentary Labs (CMS HCAHPS data): 4 out of 5 stars (based on HCAHPS patient surveys) (136 completed patient surveys)
- Facebook (via GiveFreely): 58% recommend (based on 424 reviews) (424 reviewers)
What patients say
Patients praise
- Effective nurse and doctor communication
- High willingness among patients to recommend the hospital (approx. 82-94%)
- Responsive staff assistance
- Clean and quiet facility environment (though cleanliness is noted as an area for improvement by some)
Common complaints
- Billing and payment account management disorganization
- Communication issues regarding billing
- Long ER wait times
- General frustration with service efficiency
In patients' words
"I only select 1star because ZERO star is not an option. 3+ hours in the ER with severe pain and never got seen!"
— Yelp review"The sentiment towards Freeman Neosho Hospital appears to be mixed. A notable concern among some users relates to billing and communication issues. One reviewer expressed frustration over the disorganization of billing from different departments..."
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