Radiology Services | Freeman Health System
Diagnostic Imaging (Radiology/MRI/CT) • Neosho, MO
Ratings by platform
- CMS HCAHPS (via Momentary Labs): 4 out of 5 stars (136 patient surveys)
- Yelp: 1 star (5 reviews)
What patients say
Patients praise
- High overall patient satisfaction rating (4 out of 5 stars)
- Positive feedback on doctor and nurse communication effectiveness
- Efficient radiology staff and quick diagnostic scan experiences noted in some instances
Common complaints
- Reports of long emergency room wait times
- Complaints regarding rude or unprofessional staff and physician behavior
- Frustration with billing processes and administrative communication issues
In patients' words
"My husband was diagnosed with high liver enzymes... he is an alcoholic trying to recover.... however, they prescribed him 'paxlovid' to "help" which causes more liver damage! ... They aren't trying to help you, they're trying to kill you."
— LocalityBiz User Review"I attended today for a CT scan following chemoradiotherapy. ... the radiographers were very friendly and efficient ... The scanner was staggeringly quick ... I was finished and out of the department before my appointment time."
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