Ozark Center - New Directions Neosho
Behavioral Health • Neosho, MO
Ratings by platform
- Rehab.com: 2.33/5 (6)
- Recovered.org: 4.03/5 (Not explicitly specified total count, based on aggregated data)
- Recovery.com: 1.8/5 (5)
What patients say
Patients praise
- Supportive and empathetic staff members noted by some patients
- Effective recovery and mental health programs for some individuals
- Helpful inclusion of co-occurring disorder and trauma-informed care
- Nurturing atmosphere for some demographic groups like seniors and veterans
Common complaints
- Frustration with long wait times for appointments and administrative processes
- Reports of inconsistent communication and unprofessional staff behavior
- Negative experiences regarding facility maintenance and comfort, such as old beds or lack of amenities
- Concerns about perceived lack of genuine concern from certain providers
In patients' words
"It saved me... I wish they took better care of their counselors but I believe it was during a transitional time for them. Made some real friends that I'm still in contact with and ate fabulously. Only downside was my last day there did not go so great."
— FindRehabCenters.org"This place is beautiful on the outside but hideous on the inside. Definitely a money making scheme... The beds at this place are 100 years old and half of the residents went without pillows... I do not recommend this treatment center."
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