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Aurora Sports Health

Sports Medicine • Neenah, WI

What patients say

Patients praise

  • Appreciation for the convenience of online check-in and accurate wait time estimates for urgent care
  • Positive remarks about the professionalism and knowledge of specific doctors and clinical staff
  • Favorable impressions of the friendly and compassionate environment in physical therapy and urgent care services

Common complaints

  • Concerns regarding billing practices and insurance claim transparency
  • Complaints about doctor dismissiveness and perceived lack of thoroughness
  • Negative reports of long wait times for appointments
  • Reports of occasionally rude nursing staff

In patients' words

"Dr Carlson was very kind and knowledgeable and I felt very comfortable in his care. The rest of the staff was top notch and the experience was very positive!"

— Patient review on Birdeye

"She was completely cocky and dismissive - as if I would take the time off work to come in, pay all that money for the visit, just to bug her."

— Patient review regarding an Urgent Care doctor experience

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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