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ThedaCare

Neuroscience • Neenah, WI

★★★★☆3.6/555 reviews across 2 platforms

Ratings by platform

  • Vivian Health: 4.0/5 (22 reviews)
  • Birdeye: 3.3/5 (33 reviews)

What patients say

Patients praise

  • Recognized for stroke care excellence, including being ranked among the top hospitals for stroke treatment
  • Experienced neurology staff, specifically mentioning Dr. Thomas Mattio's expertise in treating stroke and related conditions
  • Strong hospital patient experience ratings in several categories such as communication with doctors and nurses
  • Proactive approach to adopting updated medical recommendations for stroke treatment

Common complaints

  • Billing and insurance issues, including difficulty with insurance identification and collections disputes
  • Concerns regarding staff communication and responsiveness to patient concerns
  • Isolated negative patient experience regarding specific neurology consultations

In patients' words

"Went to him for mini strokes after seeing a previous neurologist who basically told me to go home and wait for the big one. Has since taken care of tremors, migraines and severe back issues. He’s the best!!!!!"

— Healthgrades review for Dr. Thomas Mattio

"The doctors here will tell you having a heart rate of 200bpm is normal. Then when you address an undiagnosed condition they say there’s nothing we can do about it. No urgency what so ever."

— Birdeye review for ThedaCare Physicians-Neenah

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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