Touchstone Medical Imaging
Diagnostic Imaging (X-ray) • Needles, CA
Ratings by platform
- Yelp: 3.1/5 (1,348 reviews)
What patients say
Patients praise
- Friendly, professional, and courteous staff
- Efficient and quick scan procedures
- Comfortable, clean, and welcoming environment
- Attentive care for patients with limited mobility or anxiety
Common complaints
- Billing inaccuracies and unexpected additional charges after service
- Poor communication regarding cost estimates
- Difficulties with customer service and resolving billing disputes
- Long wait times and scheduling issues
In patients' words
"The staff here were so helpful and considerate of my back injury. They helped me on and off of the MRI table... Everyone from the front desk to the MRI and to X-ray were so very kind, gentle and very helpful."
— Patient testimonials on official website"Touchstone either knowingly or incompetently billed us incorrectly and AFTER proceeded to bill us for an additional $1000 plus."
— BBB complaintMore clinics in Needles
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