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Pediatric Primary Care | Vanderbilt Children's Hospital Nashville, TN

Pediatrics • Nashville, TN

★★★★★4.5/59 reviews across 2 platforms

Ratings by platform

  • Birdeye (Vanderbilt Primary Care One Hundred Oaks): 4.4 out of 5 stars (9 reviews)
  • Vanderbilt Children's Primary Care internal site: 4.9 out of 5 stars (aggregate patient satisfaction score)

What patients say

Patients praise

  • Knowledgeable and thorough medical staff
  • Compassionate and attentive doctors and nurses
  • Comprehensive, high-quality, evidence-based care
  • Well-coordinated care with specialized hospital services
  • Convenient, child-friendly facilities (e.g., trains)

Common complaints

  • Long wait times before being seen by a provider
  • Concerns regarding front desk/receptionist attitude and communication
  • Difficulty scheduling appointments or reaching office staff
  • Billing issues and insurance confusion
  • Limited availability for new patients without referrals

In patients' words

"Dr Smith is by far the BEST Dr my kids could have. She actually listens and does what's best for my kids."

— LocalityBiz review for Vanderbilt Children's Primary Care Smyrna

"What’s the point of scheduling an appointment just to not be seen for over an hour after the scheduled appointment."

— LocalityBiz review for Vanderbilt Children's Primary Care Lebanon

"Unless you like to wait in excess of two hours AFTER your scheduled appointment time, I would not recommend this place."

— Birdeye review for Vanderbilt Primary Care One Hundred Oaks

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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