Arches Medical
Internal Medicine • Narragansett, RI
What patients say
Patients praise
- knowledgeable and compassionate individual providers
- welcoming and helpful front desk staff in some instances
- team-oriented environment in specific locations
Common complaints
- difficulty reaching staff by phone
- long wait times for appointments and in-office visits
- frustration with scheduling and provider turnover
- billing and administrative issues
- inconsistent communication and responsiveness
In patients' words
"Can never get anyone from the Wakefield office to return my calls."
— Patient review via Birdeye"I made an appointment online, checked in & submitted my documents, then they called the day before my appointment (in April) to tell me they couldn’t see me until December. Ridiculous."
— Patient review via BirdeyeMore clinics in Narragansett
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Patients praise: Appreciation for specific physicians and nurse practitioners (e.g., Dr. O'Leary, Dr. Zullo, Dr. Sun, Diane McKeeff) · Friendly and competent clinical care staff.
Charlestown Urgent Care
Patients praise: Prompt and attentive staff · Professional, courteous, and compassionate doctors.
Veterinary Urgent Care Center
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Patients praise: Attentive and compassionate providers · Thorough medical evaluations and care.
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