Arches Medical Wakefield
Internal Medicine • Narragansett, RI
Ratings by platform
- Aggregate review platforms (Birdeye, BestHospitalNearMe): 4.2 to 4.4 out of 5 stars (237 to 258 reviews)
What patients say
Patients praise
- knowledgeable and compassionate individual providers
- welcoming and helpful front desk staff in some instances
- team-oriented environment in specific locations
Common complaints
- difficulty reaching staff by phone
- long wait times for appointments and in-office visits
- frustration with scheduling and provider turnover
- billing and administrative issues
- inconsistent communication and responsiveness
In patients' words
"Can never get anyone from the Wakefield office to return my calls."
— Patient review via Birdeye"I made an appointment online, checked in & submitted my documents, then they called the day before my appointment (in April) to tell me they couldn’t see me until December. Ridiculous."
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