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Evans & Taylor Eye Care Group Locations

Optometry • Nappanee, IN

★★★☆☆3.0/534 reviews across 3 platforms

Ratings by platform

  • Yelp: 3.0/5 (34 reviews)
  • BestProsInTown (64 reviews)
  • BestProsInTown (106 reviews)

What patients say

Patients praise

  • Professional and knowledgeable optometrists
  • Friendly, supportive, and welcoming office staff
  • Thorough and comprehensive eye exams
  • Efficient service delivery in many instances
  • Helpful assistance with frame selection and contact lens training

Common complaints

  • Frustration regarding additional charges or mandatory retinal imaging exams not covered by insurance
  • Complaints about administrative procedures, billing, or inconsistent insurance communication
  • Occasional reports of long wait times
  • Isolated reports of perceived incompetence or poor communication regarding prescriptions
  • Some concerns about high pricing for frames

In patients' words

"I love coming here to have my yearly exam. I appreciate the knowledge and professionalism of my physician as well as the staff. I feel well-taken care of."

— Evans & Taylor Eye Care Group Website

"Care was amazing they go above and beyond. If they make a mistake they make it right no questions asked. Office has aura every person and makes you feel welcomed."

— MapQuest / Yelp

"I have gone to this place for several years. However they are now requiring every patient to undergo a retinal eye exam procedure that is not covered by insurance."

— Yelp

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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