Family Medicine Nappanee Team
Family Medicine • Nappanee, IN
Ratings by platform
- Birdeye (Google): 4.5/5 stars (79 reviews)
- Healthgrades (Dr. Kendell Stephens): 4.4/5 stars (12 ratings)
- WebMD (Dr. Eric Miller): 4.5/5 stars (14 ratings)
- Healthgrades (Dr. Alfred Schlorke): 5/5 stars (5 ratings)
- Healthgrades (Dr. David Coil): 3.9/5 stars (13 ratings)
What patients say
Patients praise
- Compassionate and attentive bedside manner
- Doctors who listen to concerns and take time to explain treatments
- High patient satisfaction with specific providers and their clinical care skills
- Staff described as amazing or kind in positive reviews
Common complaints
- Scheduling and availability issues (e.g., long wait times for appointments, spotty availability)
- Negative experiences with office staff (e.g., perceived rudeness, unprofessionalism, scheduling errors)
- Feeling unheard or dismissed regarding health concerns or requests for second opinions
In patients' words
"Dr Stephens listens to your concerns before jumping to one certain treatment. He’s great with kids. He always goes the extra mile."
— Healthgrades Review"Her availability is spotty at best. She is unwilling to accommodate even when it was an error on the part of her staff. Twice we have been turned away due to a scheduling error."
— Healthgrades Review"Totally inept and staff lacks professionalism. You have choices for care in Nappanee and surrounding communities. Please, please, don't make Dr. Houck and this clinic one of your options."
— Healthgrades Review"I wound up getting a really cool family doctor, Eric Miller. I was really skeptical about switching doctors when my original family doctor of 20 years retired. I'm glad that I found Dr Miller. He's kind patient attentive and it really looks to take care of you."
— Birdeye (Google) ReviewMore clinics in Nappanee
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