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Naples Therapy & Psychiatry Clinic | Mental Health Services in FL

PsychiatryNaples, FL

★★★☆☆3.0/529 reviews across 1 platforms

Ratings by platform

  • Yelp/MapQuest/Apple Maps aggregation: Approximately 3.0 out of 5 stars (based on aggregated online ratings) (29 reviews (on MapQuest/Yelp platform))

What patients say

Patients praise

  • Appreciation for specific therapists and providers (e.g., Kali Dore)
  • Compliments on professional, compassionate, and attentive clinical staff
  • Recognition of a nicely decorated, welcoming, and relaxing office environment
  • Ease of accessing telehealth services and the patient portal for some users

Common complaints

  • Difficulties with front-office communication and administrative processes
  • Concerns regarding insurance billing and claims processing
  • Reports of pushy up-selling of additional services or tests
  • Allegations of impersonal, automated experiences compared to historical care standards
  • Specific concerns regarding medication management and provider continuity

In patients' words

"Elite dna is the McDonald’s of mental health The only thing missing is a drive through... All automation, no common sense, cold, vapid, devoid of logic and reason."

Online customer review (localitybiz.com)

"Kali Dore is a truly amazing mental health counselor. I been using her services for few months now. Her patience , her undivided attention , her intelligence and amazing gift of giving suggestions..."

Online customer review (MapQuest/Apple Maps)

"The doctors are amazing however I would severely caution you review how they process claims. I have been fighting this for almost a year now as they won’t bill with contracted insurance rates."

Online customer review (localitybiz.com)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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