Family Medicine | Lee Health
Family Medicine • Naples, FL
Ratings by platform
- Ratings.MD (overall Lee Health system): 4.8 out of 5 stars (139,040 ratings)
- Ratings.MD (LPG Family Medicine - Bonita Bay Club): 4.9 out of 5 stars (2,113 ratings)
What patients say
Patients praise
- Compassionate and attentive primary care providers
- Clinicians who are effective listeners and take time to explain medical issues
- Professional and friendly office staff
- Clean and well-organized facilities
Common complaints
- Reports of bureaucratic inefficiencies, such as excessive referrals and medical testing redundancies
- Frustration with scheduling delays and communication gaps between specialists and primary care providers
In patients' words
"Dr. Lillard was very personable, took an amazing history and explained the plan clearly and concisely. I have worked in the medical field for over 40 years and I would highly recommend her to my family and friends."
— Ratings.MD - Patient Review for Lee Health"I wish I could say this is the first time I have seen these redundancies and red tape, but this is a recurring pattern with them. . . . The primary doctor called us back promptly, the cardiologist never bothered to call."
— Better Business Bureau Complaint - Lee Memorial Health SystemMore clinics in Naples
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