Providence Medical Group Napa - Primary Care
Family Medicine • Napa, CA
Ratings by platform
- Providence.org (Provider specific): 4.7/5 (72 reviews (for specific provider))
- Providence.org (Provider specific): 4.9/5 (108 ratings (for specific provider))
What patients say
Patients praise
- Some providers are described as knowledgeable, caring, and professional
- Some patients report efficient and friendly experiences at urgent/prompt care locations
- Modern, clean facilities
Common complaints
- Difficulties with billing accuracy and transparency
- Long wait times for appointments and responses
- Poor responsiveness of office staff and phone lines
- Reports of unprofessional or dismissive communication from staff/providers
- Continuity of care issues following doctor turnover
In patients' words
"Getting a quote for a reasonable copay prior to a service and then getting bills for thousands of dollars afterwards is ridiculous."
— LocalityBiz / Birdeye"Tracy Bloom is an exceptional medical professional. I am very grateful for her support."
— Providence.org Patient Survey"When you call their office no one EVER answers the phone. Their message says that they will return your call within 24 hours. They DO NOT. We are still waiting. NINE DAYS LATER."
— LocalityBizMore clinics in Napa
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