St. Luke's Clinic – Primary Care: Nampa
Primary Care • Nampa, ID
Ratings by platform
- Aggregate review sites (e.g., Birdeye, WeightLossClinic.care): 4.1-4.2 out of 5 stars (80-100 reviews mentioned on aggregate sites)
- St. Luke's official provider page (for Dr. Luke A. Poulter): 4.9 out of 5 stars (1,697 reviews)
What patients say
Patients praise
- Friendly, courteous, and helpful front office and medical staff
- Providers who are attentive, thorough, and active listeners
- Efficient and timely service for many patients
- Ease of scheduling appointments, including online options
- Positive experiences with specific providers and physician assistants
Common complaints
- Strict or unreasonable late arrival policies (e.g., 5-minute late rule)
- Instances of perceived lack of communication or delayed follow-up on care plans
- Occasional negative experiences with phone staff or customer service rudeness
In patients' words
"Absolutely horrible experience. Showed up 2 minutes late to my 10am appointment and the gate keeper checking people in refused to let them see me... No customer service."
— LocalityBiz review"Best experience I've ever had at a doctor's office. My provider actually knows what she's doing, and walks me through her entire thought process, and they are all super friendly. 10/10 would recommend!"
— WeightLossClinic.care review"Dr. McRae and staff are awesome! Dr. McRae always makes me feel like a priority and he really listens to me. He’s very patient, attentive, very down to earth, yet extremely professional."
— WeightLossClinic.care reviewMore clinics in Nampa
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