Community Behavioral Health Centers
Psychiatry • Nahant, MA
Ratings by platform
- Birdeye (Google reviews): 2.8 out of 5 stars (37 reviews)
What patients say
Patients praise
- Presence of trauma-informed and culturally competent clinicians
- Some staff described as professional, friendly, and attentive
- Convenient access to urgent and crisis mental health services
Common complaints
- Long wait times for service
- Inconsistent communication and lack of call-backs
- Issues with medication management and refill processes
- Reports of unprofessional or unkind staff behavior
- Concerns regarding crisis response and patient safety
In patients' words
"These clinicians are extremely trauma informed and culturally competent. I feel no judgement when speaking with them. The level of care I’ve received here is amazing."
— Eliot Tri-City Community Behavioral Health Center reviewer"Our practitioners have been lovely, but they're clearly overworked and burdened by the general chaos of the agency. They need a complete organizational overhaul in order to treat patients safely."
— Eliot Center at Everett reviewerMore clinics in Nahant
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