Northeast Medical Group Family Medicine, Mystic
Primary Care • Mystic, CT
Ratings by platform
- WebMD: 1 rating with 1 review (practice listing) (1 review)
- WebMD (Dr. Brian Williams): 5.0 (14 ratings)
- Vitals (Dr. Brian Williams): 4.6 stars (average for compassionate/thorough care) (11 ratings with 5 written reviews)
- Vitals (Dr. Gina Williams): 4.4 out of 5 stars (7 ratings)
What patients say
Patients praise
- Doctors and care described as listening, thorough, compassionate, and friendly
- Staff and office atmosphere described as friendly and pleasant
- Clear exam and instructions noted in patient perspective on WebMD
Common complaints
- Limited/very small volume of reviews on some platforms (e.g., only 1 review on WebMD practice listing), making overall complaints/experiences hard to assess
- One WebMD practice listing indicates 'front desk will cancel less than 4 hours before appointment' (suggesting scheduling/office policy issues rather than clinical complaints)
In patients' words
"“He takes his time, he LISTENS, he's genuine, gentle and understanding…”"
— Vitals review excerpt (Dr. Brian L. Williams, Mystic)"“The entire atmosphere at Dr. Williams office is friendly and pleasant.”"
— Vitals review excerpt (Dr. Brian L. Williams, Mystic)"“Patients gave Dr. Brian Williams an average rating of 5 out of 5… 14 ratings.”"
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