Pain Management - Mystic - Hartford HealthCare Medical Group
Pain Management • Mystic, CT
Ratings by platform
- Healthgrades: 4.2 out of 5 stars (15 ratings)
- WebMD Care: 4.5 out of 5 stars (4 ratings)
What patients say
Patients praise
- Providers are described as professional, personable, and attentive listeners
- Doctors are praised for creating clear, actionable treatment plans
- Medical staff are noted as courteous
Common complaints
- Difficulty scheduling appointments or long wait times to see providers
- Concerns regarding billing practices and facility fees
- Perceived lack of compassion or responsiveness in administrative/billing interactions
In patients' words
"Dr Olsen listened to my description of pain, and also my theories on what is going on and considers everything I say. When something isn't working, he offers a plan for other treatments & next steps."
— Healthgrades patient review"The only concern is that it takes an inordinately long time to get in to see him. Clearly HHC needs to staff the Mystic office better as there seems to be a shortage of physicians of every specialty, and patients can’t get in to see them."
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