Falck Eye Center – Mystic, CT 06355
Optometry • Mystic, CT
Ratings by platform
- Vitals: 2.9/5 (42 ratings)
- RateMDs / Google My Business aggregator: 3.1/5 (15 reviews (Google/General))
What patients say
Patients praise
- Highly skilled and knowledgeable ophthalmologist
- Ability to diagnose complex eye issues accurately
- Effective surgical outcomes for some patients
- Confidence in the doctor's medical credentials
Common complaints
- Excessive and prolonged wait times
- Poor appointment scheduling practices (routinely triple-booking)
- Lack of respect for patient time
- Perceived lack of privacy in exam rooms
- Office staff perceived as curt or unwelcoming
In patients' words
"Wait Here is why you wait at Dr. Falck's office: He routinely triple books patients starting at 8am... You are not sitting in the waiting room because of his care giving but because he is either finishing his coffee or morning paper."
— Vitals Review"I was never seen by Dr Falck and I left after 2 hours as I had another appointment that was not going to miss due his poor scheduling... Additionally, I was very uncomfortable that he left all of the exam room doors open when he was with a patient."
— Patient Experience Report"Patients praise his ability to diagnose long-standing eye problems quickly and accurately, often after other doctors have failed. Though wait times might be longer due to his busy schedule, patients consider him friendly, professional, and worth the wait."
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