Ayer Neuroscience Institute - Meriden
Neurology • Mystic, CT
Ratings by platform
- midstatemedical.org (Meriden Location): 4.7 / 5 (based on 53 surveys for the Meriden location) (53 surveys)
- Birdeye (Hartford Hospital location): 1.3 / 5 (3 reviews)
What patients say
Patients praise
- Caring, compassionate, and kind nursing and reception staff
- Efficient and comforting patient experience in certain departments
Common complaints
- Difficulties with administrative staff responsiveness
- Reports of office staff gossiping/unprofessional behavior during patient visits
- Communication issues regarding follow-up calls
- Problems with managing medical orders/pre-authorizations for scans
In patients' words
"From the receptionist to the intake nurse to the recovery nurse... EVERYONE was caring, compassionate, kind, and nice. They liked their job and it showed. I wasn't nervous or anxious. They made my visiat easy and comforting."
— LocalityBiz review of the Milford location"Administrative staff is not good here. When they say they will call me back, they rarely do... While I visit the office, they gossip loudly. It is hard to just wait peacefully."
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