Hartford HealthCare HealthCenter - Mystic
Integrative Medicine • Mystic, CT
Ratings by platform
- Official Hartford HealthCare website provider pages: Generally high, with many providers rated between 4.7 and 4.9/5 based on hundreds of surveys. (Hundreds of surveys per provider (e.g., 123-278 surveys).)
What patients say
Patients praise
- High ratings for individual providers on the official health system website
- Access to a wide range of health services and specialists at a state-of-the-art facility
Common complaints
- Difficulties with communication and responsiveness, particularly in getting return calls from medical staff
- Concerns over billing practices and unexpected charges
- Reports of feeling unheard or dismissed by providers and office staff
In patients' words
"It is extremely difficult to get a nurse or provider to return a call, and patient concerns simply don't seem to be a priority. It's disappointing and disheartening to see such a large healthcare system fail to meet even the most basic standards if communication and responsiveness."
— Yelp user review of Hartford HealthCare Medical GroupMore clinics in Mystic
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Patients praise: Friendly and efficient staff in some instances · Ease of scheduling appointments online in some locations.
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Hartford HealthCare Medical Group Primary Care - Mystic
Patients praise: Physicians described as caring and knowledgeable · State-of-the-art medical facilities.
Geriatric Care | hartfordhealthcaremedicalgroup.org
Patients praise: Providers frequently praised for being professional, compassionate, and attentive listeners · Convenient access to comprehensive, multi-specialty care in a modern facility.
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