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Hartford HealthCare Medical Group Primary Care - Mystic

Family MedicineMystic, CT

★★☆☆☆2.0/5177 reviews across 3 platforms

Ratings by platform

  • Healthgrades: 4.4 out of 5 stars (18 ratings for a specific provider at this location)
  • Yelp (brand-wide): 1.7 out of 5 stars (brand-wide) (159 reviews (brand-wide))
  • Hartford HealthCare internal surveys: 4.8 to 4.9 out of 5 stars (provider-specific) (hundreds of surveys (provider-specific))

What patients say

Patients praise

  • high patient satisfaction ratings for specific providers at the Mystic location
  • praise for knowledgeable and caring physicians
  • modern, state-of-the-art facility
  • appreciated safety and protection measures during visits
  • professionalism and responsiveness noted by some patients in the local community

Common complaints

  • dissatisfaction with administrative aspects of the medical group in general
  • feeling dismissed by medical staff in some experiences

In patients' words

"Dr. Fields has been my PCP since 1994. He’s the most caring and knowledgeable physician I have had the pleasure to know and benefit from."

Healthgrades review for a provider at the Mystic location

"I was made to feel crazy."

LocalityBiz review for the Mystic concierge practice location

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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