Therapy Services | OrthoSC, Myrtle Beach, SC
Physical Therapy • Myrtle Beach, SC
Ratings by platform
- Birdeye (Market Common): 4.8/5 (493)
- Birdeye (North Myrtle Beach): 4.9/5 (592)
- Yelp (Myrtle Beach): 3.0/5 (31)
- Yelp (Myrtle Beach): 2.7/5 (42)
What patients say
Patients praise
- Highly skilled and knowledgeable physicians and medical staff
- Compassionate, professional, and patient-centered bedside manner by many providers
- Efficiency in urgent care settings and quick access to evaluations or X-rays in some cases
- Clear communication and thorough explanations of diagnoses and treatment options
- Convenient on-site availability of physical and hand therapy services across multiple locations
Common complaints
- Perceived delays in care due to insurance-mandated procedures (e.g., waiting for physical therapy before MRI)
- Negative experiences with specific providers or urgent care staff feeling like a billing transaction rather than personalized care
- Dissatisfaction with administrative or communication processes, such as denial of insurance authorizations
- Concerns regarding bedside manner or perceived lack of attention to symptoms in certain instances
In patients' words
"I genuinely feel for anyone who goes to OrthoSC Urgent Care in Market Common expecting attentive, professional medical care. Unfortunately, that was not our experience. We were seen by Maribeth Carletta, P.A.-C., and left feeling more like a billing transaction than a patient in need of thoughtful evaluation."
— Birdeye Review"Sadly this location does not live up to the reputation I am used to dealing with. I have some serious issues causing severe back pain. The treatment plan is to suffer thru 6 weeks of PT before the insurance will approve a MRI..."
— Birdeye Review"Dr. Mathern was very compassionate and caring. He listened to me as I described my symptoms and then provided a detailed explanation of our plan of care."
— OrthoSC Patient Review"Shan was absolutely wonderful. So polite and very caring. I didn't actually see a physician the entire time I was under care, but that was fine by me."
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