Oncology - Cancer Care
Oncology • Myrtle Beach, SC
Ratings by platform
- Healthgrades (Dr. Jordan Henderson): 4.2 out of 5 stars (4 reviews)
- Yelp (Coastal Cancer Center): 4.4 average rating (5 reviews)
What patients say
Patients praise
- Patients praising specific doctors for being caring, compassionate, and informative
- Staff members (nurses, PAs, lab techs) described as welcoming, friendly, and helpful
- Comfortable and reassuring environment for many patients
- Effective communication from some providers regarding treatment plans and diagnosis
Common complaints
- Long wait times to see doctors and for appointments
- Complaints regarding bedside manner, lack of empathy, or perceived rudeness from specific providers
- Concerns about communication, follow-up, and accessibility after hours or on weekends
- Dissatisfaction with administrative processes, including billing/paperwork management and test result reporting
- Specific negative reports involving machine issues (at a different facility) or medical management concerns
In patients' words
"Dr. Touloukian is an absolute rockstar. She has the warmest bedside manner and a rare ability to make complicated information about the diagnosis, cancer itself, and the treatment plan precise, clear, and compassionate."
— Coastal Cancer Center Patient Testimonial"DO NOT BRING YOUR LOVED ONE HERE. DO YOUR HOMEWORK. FIND A REPUTABLE ONCOLOGIST and ASK ???’s!!! They don’t have anyone to reach after hours or on weekends or holidays, they don’t return all calls, and they are inept and managing the paperwork for treatment."
— LocalityBiz Review"The whole experience for people who are fighting cancer was not very encouraging. I would not recommend this center no matter who the Dr maybe."
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