Ear, Nose and Throat Care | Waukesha, WI | ProHealth Care
Ear, Nose and Throat • Muskego, WI
Ratings by platform
- ProHealth Care (ENT service page): 4.9 / 5 (Based on 312 reviews)
- David Linn, MD (ProHealth provider page): 4.8 / 5 (Based on 420 reviews)
- Melissa Hertler, MD (ProHealth provider page): 4.9 / 5 (Based on 311 reviews)
- LocalityBiz (ProHealth Medical Group Clinic Muskego): Mixed (stars shown in individual reviews) (Not stated)
- BBB (ProHealth Care, Inc.): Not a rating (complaints summary) (11 total complaints in last 3 years)
- Yelp (ProHealth Medical Group Clinic Muskego): Not extracted from snippet (Not extracted from snippet)
- Vitals (Dr. David M. Nienhuis, MD): Not extracted from snippet (Not extracted from snippet)
What patients say
Patients praise
- High patient ratings for ENT services and specific ENT providers at ProHealth Care in Waukesha (e.g., 4.9/5 based on hundreds of reviews)
- Doctors described as knowledgeable, friendly, caring, and good at explaining results in patient comments
- Communication/appointment/test-result experience described positively in some Yelp/LocalityBiz feedback
Common complaints
- Front desk/reception experiences described as rude or making check-in harder in some Muskego clinic reviews
- Some ENT-specific patient complaints include perceived failure to diagnose/resolve an ear issue and instances of rudeness or pain during treatment
- BBB complaints about communication issues, ineptitude, and overbilling/lab billing discrepancies
In patients' words
"“One of the receptionists is the worst… She's not friendly and typically rude.”"
— LocalityBiz review snippet for ProHealth Medical Group Clinic Muskego"“Went to Dr. Nienhuis… After still suffering… went to another ent dr. … said my ear drum was retracted.”"
— Vitals review snippet for Dr. David M. Nienhuis, MD"“There was… not wonderful communication with me” (complaint summary)"
— BBB complaints summary for ProHealth Care, Inc."“Amazing experiences with ProHealth Muskego overall! They really listen to you… Special shoutout to Dr. Daniel Cheng”"
— LocalityBiz review snippet for ProHealth Medical Group Clinic MuskegoMore clinics in Muskego
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