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Blank Children's Surgery - UnityPoint Health

Pediatric SurgeryMuscatine, IA

★★★★☆3.7/5161 reviews across 2 platforms

Ratings by platform

  • Birdeye (for Blank Children's Hospital): 3.6 out of 5 stars (125 reviews)
  • U.S. News & World Report (for UnityPoint Health-Trinity Muscatine): 4 out of 5 stars (36 reviews)
  • WebMD (for UnityPoint Health-Trinity Muscatine): Mixed reviews (2 reviews)

What patients say

Patients praise

  • Professional and attentive nursing staff
  • Helpful and friendly care providers in specific instances
  • Efficient and respectful treatment mentioned in some pediatric contexts
  • Good hospital ratings, including four-star designations for patient experience

Common complaints

  • Reports of rude or dismissive communication from staff and doctors
  • Long wait times in clinics and emergency departments
  • Difficulties with scheduling appointments and paperwork processing
  • Perceived lack of follow-up or comprehensive care plans
  • Concerns regarding billing practices and costs

In patients' words

"Everyone has been attentive, professional and very helpful since the moment we walked in. Truly feel we are in the best of hands as she awaits for surgery."

Patient review of Blank Children's Hospital on Birdeye

"Scheduling staff is rude and slow. This place honestly has been terrible"

Patient review of UnityPoint Clinic - Pediatrics - Muscatine on A-Better-Place.com

"If I could score 0 I would. Nobody listens to you. They order tests for things that have no reasonable explanation."

Patient review of UnityPoint Health Trinity Muscatine on WebMD

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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