Muscatine, Mulberry Avenue
Internal Medicine • Muscatine, IA
Ratings by platform
- University of Iowa Health Care (Muscatine Clinic): 4.87/5 (761 reviews) (761)
- Vivian Health (UnityPoint Health - Trinity Muscatine): 2.0/5 (2)
- Hospital Care Data (Trinity Muscatine): Fair (Summary Rating)
What patients say
Patients praise
- Appreciation for attentive, listening doctors and staff members
- Reports of fast and consistent service in some instances
- Commendation for top-level care in the emergency room during specific visits
Common complaints
- Concerns regarding billing practices, including unexpected double invoicing and lack of transparency
- Reports of poor communication from medical staff and providers
- Instances of long wait times for appointments and emergency services
- Dissatisfaction with specific clinical experiences, particularly in obstetrics and midwifery services
In patients' words
"The clinic also decided that the agreed upon amount negotiated with the insurance was not enough. And so they double invoiced... No price was discussed in advance, and they would not provide a break down of the bill."
— LocalityBiz (UnityPoint Clinic Mulberry)"The midwife's at this location are incompetent... She then proceeded to have a bad attitude and belittle my wife over the declining of a glucose test."
— A-Better-Place (University of Iowa Health Care - Muscatine)"I drive all the way from Rock island IL to get better service and dr. Who listens to me"
— LocalityBiz (UnityPoint Clinic Mulberry)More clinics in Muscatine
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