
University of Iowa Health Care
Internal Medicine • Muscatine, IA
What patients say
Patients praise
- Appreciation for attentive, listening doctors and staff members
- Reports of fast and consistent service in some instances
- Commendation for top-level care in the emergency room during specific visits
Common complaints
- Concerns regarding billing practices, including unexpected double invoicing and lack of transparency
- Reports of poor communication from medical staff and providers
- Instances of long wait times for appointments and emergency services
- Dissatisfaction with specific clinical experiences, particularly in obstetrics and midwifery services
In patients' words
"The midwife's at this location are incompetent... She then proceeded to have a bad attitude and belittle my wife over the declining of a glucose test."
— A-Better-Place (University of Iowa Health Care - Muscatine)More clinics in Muscatine
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