Primary Care and Hope Clinic: Home
Primary Care • Murfreesboro, TN
Ratings by platform
- Apple Maps/Yelp integration: 2.5/5 stars (21 reviews)
- Trustburn: 4.2/5 stars (151 reviews)
- WebMD: Not specified (1 review)
What patients say
Patients praise
- Appreciation for sliding-scale fees/affordability for low-income patients
- Praise for the pharmacy staff for being kind, quick, and thoughtful
- Certain providers noted for being thorough, professional, and genuinely caring
Common complaints
- Reports of rude, condescending, and disorganized front office staff
- Frustration with long wait times for appointments and medication refills
- Inconsistent communication and lack of follow-up from staff
- Concerns regarding treatment quality and medical decision-making by some providers
In patients' words
"For starters, the women in the front office area are often rude, condescending, and lazy... They are unbelievably disorganized, make you feel unwelcome, and could care less about you as a patient."
— Trustburn"Great place if you need primary care and only have limited income. They work on the sliding scale. They do have a pharmacy with help for your prescription medication."
— Apple Maps/Yelp"Without a doubt, the medical staff and the front desk people are some of the nicest and professional people I’ve ever met... They actually listen to their patients."
— WebMDMore clinics in Murfreesboro
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