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Heart & Vascular Care - MultiCare

CardiologyMountlake Terrace, WA

★★★★☆4.4/5191 reviews across 3 platforms

Ratings by platform

  • MultiCare Provider Profile (Dr. David Cleary): 4.7 / 5 (172 ratings)
  • ComplaintsBoard (MultiCare Indigo Urgent Care): 1.0 / 5 (17 complaints)
  • Zocdoc (Dr. Hui-San Chung): 5.0 / 5 (2 reviews)

What patients say

Patients praise

  • Highly rated individual providers with strong bedside manner and clarity in explaining care plans
  • Professionalism and effectiveness in medical service delivery by specific specialists
  • Patient appreciation for thoroughness and analytical, yet personable, approaches to treatment

Common complaints

  • Reports of poor communication and difficulty in reaching staff or obtaining call-backs
  • Complaints regarding billing disputes and collection practices
  • Frustrations with appointment scheduling, cancellations, and coordination of medical records
  • General dissatisfaction with administrative support and responsiveness to concerns

In patients' words

"Dr. Cleary is an excellent, caring doctor who answered all my questions thoroughly and patiently."

MultiCare Provider Profile

"I received indifferent and incompetent care when I was very sick, so I wrote a review... Nobody contacted me."

PissedConsumer

"Professional, personable, and effective."

LocalityBiz (Review for UW Medicine Heart Institute at Mountlake Terrace)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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