Wound care | MountainView Hospital - Sunrise Health System
Wound Care • Mountain View, CA
Ratings by platform
- Medicare / US News / CMS HCAHPS: 2 out of 5 stars (Medicare/US News) (542 patient surveys completed)
- Healthgrades / CMS HCAHPS: 70% to 72% recommendation rate (542 patient surveys completed)
What patients say
Patients praise
- Some patients report compassionate and professional care, particularly in surgery and wound care departments
- Facility cleanliness is frequently rated positively by patients
- Strong recommendation rates from a portion of the patient base
Common complaints
- Concerns regarding staff responsiveness and help timing
- Issues with doctor and nurse communication effectiveness
- Negative experiences with emergency department waiting times and triage
- Reports of rude or unhelpful staff behavior
In patients' words
"Absolutely the very best and most compassionate care I could've hoped for! 20ish consecutive days of hyperbarics and wound care 2x weekly, I've been cared for ..."
— Mountain View Hospital website testimonial"I would not advise even my worst enemy to ever go to MountainView Hospital... staff is mostly extremely rude; some to the point of being downright nasty."
— TrustReviewers user reviewMore clinics in Mountain View
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