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Cascadia Eye

Surgery • Mount Vernon, WA

★★★★★4.8/5666 reviews across 6 platforms

Ratings by platform

  • Healthgrades - Dr. Carlindo Da Reitz Pereira: 4.8/5 (129 reviews)
  • Healthgrades - Dr. Charles Maddux: 5.0/5 (21 reviews)
  • WebMD / Vitals - Dr. Kristi Bailey: 4.0/5 (6 reviews)
  • Online Medical Reviews - Northwest Eye Surgeons: 4.8/5 (476 reviews)
  • Healthgrades - Dr. Roy Gordon: 4.9/5 (31 reviews)
  • Birdeye - Dr. Nannette Crowell: 2.3/5 (3 reviews)

What patients say

Patients praise

  • Many practitioners receive high marks for professionalism, kindness, and thoroughness
  • Patients appreciate clear explanations of conditions and treatments
  • Successful surgical outcomes are reported for many patients
  • Accessible, convenient location with modern equipment

Common complaints

  • Difficulty with phone communication and administrative scheduling/cohesion
  • Reports of impersonal, "conveyor belt" style surgical experiences
  • Frustrations with office management and staff responsiveness
  • Isolated reports of prescription errors or dissatisfaction with post-surgical outcomes

In patients' words

"The best eye Dr around. Very profesionnal caring and explains in your terms. We have had for many years & would put my eye sight in his hands every day."

— Healthgrades review for Dr. Carlindo Da Reitz Pereira

"They dont give a.......Medicare pays and thats all they care about.And when I complained I got with some bully office manager that took no responsibility. Rude and arrogant."

— WebMD review for Dr. Kristi Bailey

"Best OD I’ve had in my 60 years on the planet."

— Healthgrades review for Dr. Roy Gordon

"Unpleasant people to work with. I had cataract surgery and the first eye went fine. A few weeks later,I had the second I done. My appt was at 5pm which surprised me. Then I had to wait almost 3 hours to be operated on."

— Birdeye review for Dr. Nannette Crowell

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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