After Hours - Mount Pleasant Clinics
Urgent Care • Mount Pleasant, MI
Ratings by platform
- Birdeye (MUSC Children's Health After Hours): 3.5 out of 5 stars (92 reviews)
- Novant Health Urgent Care (formerly Doctors Care): 4.3 out of 5 stars (709 reviews)
What patients say
Patients praise
- Professional, kind, and efficient staff in certain instances
- Compassionate and thorough care from providers
- Effective treatment for acute, non-routine pediatric and urgent matters
Common complaints
- Staff professionalism concerns, including rude behavior from front desk personnel
- Criticism regarding lack of compassion or poor treatment of patients
- Specific complaints about mandatory masking policies causing friction
In patients' words
"The receptionist was professional, kind, and efficient... Dr. Jeffrey Del Real was extremely patient and compassionate."
— Novant Health Urgent Care Review"They were very short when I was checking in... witnessed them rude to several patients and even make snarky little comments about the patients once they had walked away."
— Novant Health Urgent Care Review"Had a wonderful experience at MUSC after hours. They are thorough and were great with my quite ill and difficult to examine 11 month old."
— MUSC Children's Health After Hours Care ReviewMore clinics in Mount Pleasant
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