Henry County Health Center—Mount Pleasant Clinic
Pediatrics • Mount Pleasant, IA
Ratings by platform
- Birdeye: 2.5/5 (48 reviews) (48)
- U.S. News & World Report: 4/5 (approximate) (30)
- Healthgrades: 69% recommended
- Facebook: 74% recommended (17)
What patients say
Patients praise
- some patients report receiving excellent, compassionate care for specific services like maternity/midwifery
- praise for individual providers, specifically noting thoroughness and kindness
- community-focused service praised by some local residents
Common complaints
- reports of unprofessional staff behavior and dismissive attitudes
- complaints regarding lack of follow-up care and administrative/billing issues
- concerns over patient safety and quality of nursing care in specific incidents
- frustrations with emergency services and perceived refusal of treatment
In patients' words
"Kendra is caring, kind, compassionate and thorough. She takes time to listen to all of your concerns and answers all of your questions. 10/10 recommend her!"
— Great River Health website"My mother was being assisted to the bathroom with no gait belt and assist of one and reported to the nurse that she was going to fall and needed to sit down. The nurse left her and went to get a chair and mom fell and broke her hip."
— us.a-better-place.com"When i cried to them literally on the phone, the Nurse PRACTITIONER said "I do NOT care" and proceeded to hang up on me."
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