McLaren Central Michigan Internal Medicine
Internal Medicine • Mount Pleasant, MI
Ratings by platform
- Zocdoc: 5.0/5.0 (35)
- US News (Patient Experience): 4/5 (17)
- WebMD (Dr. Tamara Moutsatson): 4.5/5.0 (19)
- WebMD (Dr. Terry Ball): 4.0/5.0 (22)
What patients say
Patients praise
- knowledgeable and thorough providers
- good communication and explanation of care plans
- caring staff
- overall satisfaction scores meeting or exceeding national/state averages
Common complaints
- staff turnover and changes
- billing and charge concerns
- referral issues
- immunization record keeping errors
In patients' words
"I would definitely go back. He listened and explained his plan very well."
— Zocdoc Review"Dr. Ball and staff are excellent! Very caring providing skilled care."
— WebMD Review"I am not impressed with the amount of staff changes... I have dealt with questionable charges and billings for simple things."
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