Moses Lake Radiation Oncology Center | Confluence Health
Radiation Oncology • Moses Lake, WA
Ratings by platform
- Nursa: 2.60/5 (135 reviews (platform-specific))
- Google Reviews aggregator sample: 3/5 (example review score) (N/A)
What patients say
Patients praise
- Increased patient access to radiation oncology services locally, reducing travel burden
- High satisfaction scores for radiation oncology services among internal surveys
- Positive experiences with individual physicians and surgeons (e.g., orthopedics)
- Efficient and professional care reported in imaging and support departments
Common complaints
- Allegations of medical negligence and communication failures regarding diagnostic test follow-up
- Complaints regarding rude or unprofessional behavior by front-desk staff at the walk-in clinic
- Patient reports of dissatisfaction with care received in specific departments or during appointments
In patients' words
"They can now get needed care closer to home, closer to that support network of family and friends, which is going to make the care a lot easier to have, because now you have that support system built in place."
— Confluence Health Spokesperson"If customer service is a deal breaker for you, Id suggest going elsewhere for the walk-in clinic, as the staff at the front counter are some of the rudest, most unprofessional individuals Ive ever seen in the Healthcare Industry."
— User review (Shannon Watts)"In terms of care continuity and overall experience, our survey results are fantastic."
— Retired Radiation Oncologist, Confluence Health Moses LakeMore clinics in Moses Lake
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