Homepage | Valley Eye & Vision Clinic | Moses Lake, WA
Optometry • Moses Lake, WA
Ratings by platform
- Third-party aggregated reviews (labeled as Google): 4.6/5 (428 reviews)
- Birdeye (Google/Facebook aggregate): 4.3/5 (13 reviews)
What patients say
Patients praise
- Friendly and courteous staff in some instances
- Experienced and knowledgeable doctors
- Clean and inviting environment
- Positive workplace culture for employees
Common complaints
- Long waiting times for appointments or within the clinic
- Complaints regarding customer service and staff professionalism/rudeness
- Perceptions of high pricing for glasses and lack of budget-friendly options
- Delays in receiving ordered eyewear
- Issues with prescription accuracy and communication
In patients' words
"Do not recommend. No price friendly options. Paid 350 out of pocket last year and almost 800 out of pocket this year... Will never return."
— Patient Review (via aggregator)"Great friendly staff! The eye doctor was amazing with all three of my kiddos. He is very patient... made them feel safe and comfortable while making the experience fun for them."
— Patient Review (via Birdeye)"I've been wearing glasses for 20 years and never once waited in a room for more than 5 to 8mins. I walked out, because there is no reason to have to wait that long..."
— Patient Review (via aggregator)More clinics in Moses Lake
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