Mental Health | Grant County, WA
Behavioral Health • Moses Lake, WA
Ratings by platform
- Recovered.org (Grant Integrated Services): 4.03/5 (Not explicitly stated, but based on multiple user reviews and accreditations)
- Birdeye (Samaritan Behavioral Health): 1.0/5 (1)
- Healthgrades (Teresa Hutsell, ARNP): 5.0/5 (15)
- Birdeye (Moses Lake Community Health Center): 4.6/5 (1,345)
- Recovered.org (Renew Moses Lake): 3.5/5 (Not explicitly stated, but based on reviews/accreditations)
What patients say
Patients praise
- Specific providers (e.g., Teresa Hutsell, ARNP) are highly rated for warmth, attentiveness, and trustworthiness
- Integrated care models are appreciated for coordinating physical and behavioral health needs
- Some patients report feeling heard and valued during appointments with specific providers
- General satisfaction with ease of check-in and friendly nursing staff in some clinical settings
Common complaints
- Significant wait times for mental health services, with some reports citing waitlists of several months
- Difficulties in scheduling appointments or accessing timely care
- Some patient reports of staff being rude or dismissive
- Frustration regarding lack of communication about status on waiting lists
In patients' words
"6-8 months waiting list. I’ve been on for 5. They won’t even tell me where I am on the list."
— Birdeye review for Samaritan Behavioral Health"Teresa was warm and welcoming, and made me feel comfortable talking with her about my healthcare needs. I trust her and her judgement with my health."
— Healthgrades review for Teresa Hutsell, ARNP"Doctors dont take the time to listen to you, they treat you like your illness is a mental thing. Then trying to make an appointment is difficult."
— Birdeye review for Moses Lake Community Health CenterMore clinics in Moses Lake
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