
Animal Clinic and Hospital
Urgent Care • Moscow, ID
Ratings by platform
- PetInsuranceReview (for Animal Clinic & Hospital in Moscow, Idaho): 4.7/5 (326 reviews)
What patients say
Patients praise
- appreciation for skilled, professional, and knowledgeable veterinarians
- gratitude for compassionate and effective emergency interventions
- modern facilities with advanced diagnostic capabilities
- accessibility of services and willingness to accommodate emergency cases when possible
Common complaints
- long wait times and scheduling difficulties for urgent cases
- perceived lack of compassion or responsiveness from some staff members
- inconsistent communication and poor customer service administrative handling
- concerns about high costs versus the quality of care received
- reports of lack of transparency or unclear explanations regarding treatment and billing
In patients' words
"This vet clinic was very compassionate with my kitty emergency. They were able to squeeze us into the end of their busy day."
— PetInsuranceReview user for Animal Clinic & Hospital, Moscow, ID"A rotten clinic, you sign up for 18:00, arrive at the specified time, wait an hour, but the doctors look at you like an empty place... I paid 22k for this pleasure."
— Yandex Maps user for a Moscow, Russia veterinary clinic"Many patrons praise the professional level of care... while some reviews commend the professional care provided to pets, others mention frustrations with customer service and scheduling."
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