Occupational Health at St. Luke's

Patients praise

• some patients found individual providers to be capable or concerned
• occasional reports of friendly and helpful staff experiences
• some visits noted as punctual, quick, and thorough

Common complaints

• perceived lack of empathy and dismissive bedside manner from some providers
• frustration with communication, responsiveness, and administrative staff attitudes
• concerns regarding the thoroughness of medical examinations (e.g., missed injuries or diagnostic oversights)
• dissatisfaction with return-to-work determinations being perceived as prioritizing employer interests over patient health