Internal Medicine - Gritman Medical Center
Internal Medicine • Moscow, ID
Ratings by platform
- Healthgrades: 72% patient experience rating; 76% of patients gave a rating of 9 or 10 (Not explicitly totaled, but based on multiple provider-specific ratings)
- Internal Medicine Clinic (Google-based): 5.0 stars (Internal Medicine Clinic) (10 reviews)
- U.S. News & World Report: 3.7/5 stars (Overall hospital) (43 reviews)
What patients say
Patients praise
- Patients often praise individual physicians and providers for being knowledgeable, attentive, and caring
- Friendly and helpful front desk staff in some instances
- Some patients appreciate the cleanliness and efficiency of the facility during appointments
Common complaints
- Significant difficulties in administrative follow-up, including delays in referrals and prescription renewals
- Challenges in communication, specifically being unable to reach staff by phone or receiving no return calls
- Occasional reports of poor diagnostic accuracy or lack of thoroughness by some providers
- General organizational issues and perceived lack of urgency in processing patient needs
In patients' words
"The physicians are great but the way the office is run and the follow through is so incredibly bad."
— LocalityBiz - Internal Medicine Clinic Review"The departments at Gritman do not know how to communicate with each other. If you want any labs done, or god forbid UPDATES on said labs.. you have to call every day and pester someone in office..."
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